Explore Our Memberships
Memberships & Plans — Managed IT + Cybersecurity
Techie Town Boston delivers proactive Managed IT and practical Cybersecurity for small businesses across Massachusetts (Boston & Cambridge) — with remote support across the USA and support for distributed teams worldwide. Mobile & virtual service is by appointment only.
Plans
Pricing shown is starting at. Final pricing depends on users/devices, environment complexity, and required tooling. These descriptions are customer-facing and ready to publish.
Managed IT Essentials
Solo + small teamsProactive remote IT support for small businesses: help desk, monitoring, updates, tune-ups, and guided device setup—plus a monthly summary.
- Remote help desk support for day-to-day issues
- Device health monitoring + basic alerts
- OS/security updates & patching cadence
- Performance tune-ups (storage, stability)
- Guided new device setup (business-ready)
- Monthly service summary + recommendations
Cybersecurity Essentials
Email + cloud teamsPractical protection against phishing and account takeover: assessment, MFA, device hardening, email/DNS review, backup guidance, and staff basics.
- Security checkup + prioritized action plan
- MFA setup guidance (accounts + admin)
- Password policy + manager setup guidance
- Endpoint hardening basics (baselines, encryption where supported)
- Email/DNS alignment guidance (SPF/DKIM/DMARC)
- Backup & recovery guidance (3-2-1 strategy)
- Phishing awareness mini-training
Managed IT + Cybersecurity Complete
Growing teamsFull coverage for reliability + security: proactive IT, hardened accounts/devices, priority support, and a roadmap that keeps improving.
- Everything in Managed IT Essentials
- Everything in Cybersecurity Essentials
- Priority support queue + escalations
- Admin access cleanup (least-privilege guidance)
- Basic network/Wi-Fi security review (guest network, safer access)
- Quarterly IT & security review + roadmap
- Business continuity checklist + recovery playbook
Included in Every Plan
- Clear next steps and practical recommendations (no fluff)
- Security-first approach to accounts, devices, and workflows
- Appointment-based scheduling (mobile & virtual)
- Documentation of key settings and changes when applicable
Support channels: Email + phone. Remote sessions as needed.
Popular Add-Ons
- Managed backups + restore testing
- Microsoft 365 / Google Workspace admin + hardening
- Wi-Fi upgrades + office network optimization
- New hire onboarding + device provisioning
- Endpoint detection & response (EDR) tooling
- Firewall/router configuration and management
Add-ons are scoped after a quick assessment to match your environment.
Onboarding (How We Start)
FAQ
Do you work onsite in Massachusetts?
Can you support remote teams across the USA (or globally)?
What does “starting at” mean?
Can you guarantee we’ll never get hacked?
Contact: support@techietownboston.town • (401) 516-6785
From in-depth courses to exclusive content, these resources are made to move with you—and move you forward.
Choose Your Plan
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Choose Your Plan ✦
Proactive remote IT support for small businesses: help desk, device health monitoring, OS/security updates, performance tune-ups, and guided new-device setup—plus a monthly summary. Pricing varies by users/devices and environment. Software/licenses and on-site/mobile visits (MA) are not included unless stated
Full coverage for reliability + security: proactive managed IT, priority support, monitoring, patching, account and device hardening, basic network/Wi-Fi security review, quarterly risk/roadmap check-in, and continuity planning. Final pricing depends on scope. Third-party licenses/tools and on-site work may be extra.
Practical protection against phishing and account takeover: security checkup, MFA rollout, password policy + manager setup, endpoint hardening, email/DNS review (SPF/DKIM/DMARC), backup guidance, and staff phishing basics. Security reduces risk but can’t guarantee prevention. Some tools/licenses may be extra.
Your Questions, Answered
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Membership typically includes access to our full library of digital content—videos, courses, resources, and any new material we release while you're subscribed.
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Definitely. You can switch plans, upgrade, or make changes to your membership anytime.
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Yes! We’re always expanding the library with fresh content, tools, and updates to keep your learning and inspiration going strong.
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Memberships are flexible and can be canceled at any time from your account. You’ll retain access through the end of your current billing cycle.

